Effective Date: 01/01/2026
Who We Are
Welcome to Diving Mentoring LLC. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information about visitors and registered users who access our website, create an account, schedule mentoring sessions, submit videos for analysis, or complete post-session review forms. By using our website or services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We collect information in several ways:
Information You Provide Directly
- Account Information: When you create an account we collect your name, email address, and password.
- Session Information: When booking a mentoring session, we collect details such as session date and time, session goals, and diving-related issues you want to address.
- Session Recordings: We record all sessions for athlete and Mentor (Max Flory) safety.
- Payment Information: We use Stripe to securely process all payments. Your full payment details (e.g., credit card numbers) are never stored on our servers.
- Video Uploads: You may upload videos of your diving for analysis. These videos are stored securely and are only accessible to you and your Mentor.
- Post-Session Reviews: After each session, you will be asked to leave us a review through a Google Form. This form may collect your name, email address, and comments.
Information Collected Automatically
When you visit our site we may collect:
- IP address, browser type, and device information.
- Pages visited and time spent on the site.
- Cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect to:
- Create and manage your account.
- Schedule and deliver zoom mentoring sessions.
- Review your uploaded videos and provide personalized feedback.
- Process payments securely via Stripe.
- Send appointment confirmations, receipts, and follow-up communications.
- Improve our website and services.
- Request your feedback via Google Forms.
- Comply with legal obligations or enforce our terms.
We do NOT sell your personal data to third parties.
How We Share Your Information
We may share your information with:
Service Providers:
- Stripe (payment processing).
- Google (review forms).
- Zoom (mentoring sessions).
Legal Compliance: If required by law, court order, or government request.
Business Transfers: In the event of a merger, sale, or transfer of assets.
All third-party partners are required to protect your data according to their own Privacy Policies and applicable data protection laws.
Data Storage and Security
We take reasonable measures to protect your personal data from unauthorized access, disclosure, or loss, including encryption, secure password storage, and limited data access. However, no online system is 100% secure. You share information with us at your own risk.
Cookies and Tracking Technologies
We use cookies and analytics tools to:
- Understand how visitors use our website.
- Improve performance and user experience.
- Maintain login sessions securely.
You can control cookie settings in your browsers or opt out of non-essential cookies.
Data Retention
We retain your personal data for as long as necessary to:
- Provide our mentoring services.
- Fulfill legal, tax, or accounting requirements.
- Maintain accurate records of your sessions and feedback.
You may request deletion of your data at any time.
Minors’ Privacy
Our services are intended for individuals 18 years or older OR under the supervision of a parent/guardian. We do not knowingly collect information from minors without parental permission. By using our services you certify that you are either 18 years old or older OR are the parent/guardian of a minor and approve of your child using our services. If we become aware of a minor providing us personal data without parental permission, we will delete it immediately.
Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent to marketing emails.
- Request a copy of the data we hold about you.
- File a complaint with a data protection authority.
To exercise these rights, please contact us here.
Third-Party Links
Our website may provide links to third-party websites (e.g., Google, Stripe, or Zoom). We are not responsible for their privacy practices or content. Please review their Privacy Policies before providing any information.
Updates to This Policy
We may update this Privacy Policy periodically. The “effective date” above reflects the latest version. We encourage you to review it regularly.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us here.